State Farm® Insurance Agent Jennette Torres
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Elizabeth Pagan
October 17, 2026
5
out of
5
rating by Elizabeth Pagan
"Very helpful"
Klaudia
October 17, 2026
1
out of
5
rating by Klaudia
"I was charged twice for my policy. I never received a response from Jennette the owner when I inquired about a refund. No communication or accountability.
Update: I still haven’t received a refund and no one has reached out even though they’re claiming they’ve been communicating. I had to contact my bank to dispute the charge."
We responded:
"Hi Klaudia! Thank you for your feedback. We're sorry to hear about your frustration, but we would like to clarify a few details regarding your experience.
The duplicate charge you're referring to occurred during a policy rewrite, and a full refund was processed on October 5th. Throughout this process, multiple members of our team communicated with you on several occasions to provide updates. Jennette also personally reached out to you on September 22nd.
We take customer service and communication very seriously, and our team made every effort to keep you informed and ensure this matter was resolved. While we understand your frustration with the initial charge, we want to reassure you that your concerns were addressed and your refund has been processed.
We appreciate your business and remain committed to providing attentive, reliable service to all our customers. Please reach out to us directly if you have any further questions or concerns. "
Kelly Stermer
October 16, 2026
5
out of
5
rating by Kelly Stermer
"I cannot say enough great things about Jennette and her team! Each one of them makes you feel like family, not a client! Car accidents or home destructions can be devastating and stressful. But her team is there for you! Professional, factual and empathetic! They also educated me and my family in great detail what the policy premiums actually mean and cover which I had no clue until recent. To each one of you- THANK YOU"
Maria Mytrenha
October 15, 2026
5
out of
5
rating by Maria Mytrenha
"Сьогодні обрала нову страхову компанію і залишилася дуже задоволена! Особливо хочу відзначити роботу агента Тетяни. Вона дуже ввічлива, щиро та професійно виклала всю необхідну інформацію, відповіла на всі питання. Однозначно рекомендую Тетяну як чудового спеціаліста!"
We responded:
"Hi Maria! Thank you so much for sharing this amazing review of our services. We truly appreciate your support. Please don't hesitate to reach out if you ever need anything or have any questions. We are always here for you!"
Tetiana Rudiak
September 30, 2026
5
out of
5
rating by Tetiana Rudiak
"Amazing service and very professional agents work here! Miriam was very helpful with my policy needs. Highly recommend Jennette Torres’s agency!"
We responded:
"Hi Tetiana! Thank you so much for sharing this amazing review of our services. We truly appreciate your support. Please don't hesitate to reach out if you ever need anything or have any questions. We are always here for you!"
Abraham Meneses
September 29, 2026
5
out of
5
rating by Abraham Meneses
"Miriam was extremely helpful!"
We responded:
"Hi Abraham! Thank you so much for sharing this amazing review of our services. We truly appreciate your support. Please don't hesitate to reach out if you ever need anything or have any questions. We are always here for you!"
Melanie Herrera
September 29, 2026
5
out of
5
rating by Melanie Herrera
"The associate Miriam assisted me so much when it came to my home and auto insurance quotes. I wanted to come on here to show her some gratitude and appreciation on making my life so much easier. Thank you so muchhhh!!!"
We responded:
"Hi Melanie! We love to hear that Miriam was able to assist you and answer all your insurance questions. Thanks for your support."
Mike De Martino
September 28, 2026
4
out of
5
rating by Mike De Martino
"Good people to eork with."
We responded:
"Hi Mike! Thank you so much for taking the time to share your experience with us. We greatly appreciate your business and support. Hope to see you again soon."
ricardo lema
September 28, 2026
5
out of
5
rating by ricardo lema
"mariam was very helpful and explained everything thoroughly"
We responded:
"Hi Ricardo! Thank you for taking the time to share your experience with us. We are thrilled to hear that Miriam was able to assist you with all your insurance needs. Hope to see you soon!"
Kishor Kannala
September 23, 2026
5
out of
5
rating by Kishor Kannala
"Excellent"
We responded:
"Hi Kishor! Thank you for taking the time to share your experience with us. We are thrilled to hear that we were able to assist you with all your insurance needs. Hope to see you soon! "
Follow Your Dreams RV
September 20, 2026
5
out of
5
rating by Follow Your Dreams RV
"Tatiana is a very helpful person wishing her wonderful day"
We responded:
"Hi! Thank you so much for sharing your feedback and recommendation for our team's services. We are always here to help you with your insurance needs!
"
ewa
September 20, 2026
5
out of
5
rating by ewa
"Helpful and really care about their customers."
We responded:
"Hi Ewa! Thank you so much for sharing your feedback and recommendation for our team's services. We are always here to help you with your insurance needs!
"
ЪУЪ
September 18, 2026
5
out of
5
rating by ЪУЪ
"Tetiana was wonderful to work with! She was professional, helpful, and made the whole insurance process easy and stress-free. Highly recommend her!"
We responded:
"Hi! Thank you so much for sharing this amazing review. Your kind words made Tetiana's day. We truly appreciate your support and recommendation. Please don't hesitate to reach out if you ever need anything or have any questions. We are always here for you"
Pavlo Chemerys
September 4, 2026
5
out of
5
rating by Pavlo Chemerys
"Tetiana helped a lot with my cars policy! Recommended!"
We responded:
"Hi Pavlo! Thank you so much for taking the time to share your great experience with our team. We are thrilled to hear that Tetiana was able to provide you with amazing customer service. We are so thankful for your recommendation and support! If you ever need anything, we are here for you!"
Samuel Jackson
August 31, 2026
5
out of
5
rating by Samuel Jackson
"Great experience overall. Miriam is very personable, helpful, and easy to talk to. She communicates clearly and makes everything feel straightforward instead of complicated. Would definitely recommend her!"
We responded:
"Hi Samuel! Thank you so much for sharing your feedback and recommendation for our team's services. We are always here to help you with your insurance needs!"
Joel Contreras
August 31, 2026
5
out of
5
rating by Joel Contreras
"Miriam is incredibly friendly, professional, and easy to communicate with. She takes the time to listen, explains things clearly, and genuinely seems to care about helping people. Definitely someone I’d feel comfortable recommending to others."
We responded:
"Hi Joel! Thank you so much for sharing your feedback and recommendation for our team's services. We are always here to help you with your insurance needs!"
Adán V
August 31, 2026
5
out of
5
rating by Adán V
"I had a great experience working with this State Farm office. The team was professional, patient, and really took the time to explain my coverage options in a way that made sense. They were responsive, friendly, and genuinely seemed to care about finding what worked best for me instead of just rushing me through the process."
We responded:
"Hi Adan! Thank you so much for taking the time to share your great experience with our team. We are thrilled to hear that we were able to provide you with amazing customer service. Miriam greatly appreciates your feedback and we're thrilled she was able to assist you. If you ever need anything, we are here for you."
Sharon Priyanto
August 24, 2026
5
out of
5
rating by Sharon Priyanto
"Everything was wonderful! Miriam helped me a lot for my insurance and answered all of my many questions. Amazing service."
We responded:
"Hi Sharon! Thank you so much for sharing this amazing review of our services. We truly appreciate your support. Please don't hesitate to reach out if you ever need anything or have any questions. We are always here for you!"
Eduardo Motta
August 19, 2026
5
out of
5
rating by Eduardo Motta
"Dolores es mi favorita agents siempre me ayuda con todas la prevents que tengo. Recomendo que vengan con ella."
We responded:
"Hi Eduardo! Thank you so much for your review and support. We hope to see you again soon."
Moises Aragon
August 13, 2026
5
out of
5
rating by Moises Aragon
"Miriam helped me secure a better rate!"
We responded:
"Hi Moises! Thank you so much for your amazing review! We are grateful to have you as a customer and appreciate all your support. We hope to see you again soon!"
Emilly Emilly
August 12, 2026
5
out of
5
rating by Emilly Emilly
"Świetna obsługa , zwłaszcza Pani Tetiana Kinash , bardzo pomocna i profesjonalna oraz przemiła osoba - POLECAM"
We responded:
"Hi Emilly! Thank you so much for your amazing review! We are grateful to have you as a customer and appreciate all your support. We hope to see you again soon!"
lawrence Viera
August 5, 2026
5
out of
5
rating by lawrence Viera
"Fast and very professional"
We responded:
"Hi Lawrence! Thank you so much for sharing your feedback and recommendation for our team's services. We are always here to help you with your insurance needs!"
Dwayne Hays
August 5, 2026
5
out of
5
rating by Dwayne Hays
"Miriam was awesome! She didn’t hesitate in answering any of my questions! She was very prompt with call backs and made sure I was very satisfied! She is very knowledgeable and polite and I would highly recommend this office if you are in need of any insurance products! Great team!!"
We responded:
"Hi Dwayne! Thank you so much for taking the time to share this great feedback with our team and Miriam's services. We greatly appreciate your support and recommendation!"
Max Malder
August 4, 2026
5
out of
5
rating by Max Malder
"This crew keeps their promises. Maricela, Jennette & the rest of the staff are always a pleasure to work with! :)"
We responded:
"Hi Max! Thank you so much for taking the time to share this great feedback with our team and Maricela's services. We greatly appreciate your support and recommendation!"
Jack Michalkiewicz
August 4, 2026
5
out of
5
rating by Jack Michalkiewicz
"I was with State Farm before having my home and cars insured and now I have only homeowners insurance with State Farm. Miriam from Jannette Torres office was unbelievable. We had a claim and Miriam help me with setting up everything. Like every agent, Miriam asked about my cars if I would like to add them to my policy but I declined. What makes Miriam above other agents was that she followed up in few days and without pressuring me she asked again. I agreed.
She checked and to my surprise she was able to save me over $100 per month without changing anything from my current car insurance.
Amazing job Miriam, thank you!!!"
We responded:
"Hi Jack! Thank you so much for sharing your feedback and recommendation for our team's services. We are always here to help you with your insurance needs!"