Reviews
State Farm® Agent Jennette Torres
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Віка Андрюк
October 30, 2026
"Agent Tetiana was very helpful, will definitely recommend this agency to everyone!"
Edison Castaneda
October 27, 2026
"Tatiana at State Farm was very helpful answering my questions on my policy. Cordial and respectful. Thank you!"
We responded:
"Hi Edison! Thank you so much for taking the time to share your experience with us. We greatly appreciate your business and support. Hope to see you again soon!"
Dan Rens
October 27, 2026
"Jennette Torres and Dolores Campos Garcia were amazing to work with! They helped me get both my condo and car insurance set up and made the whole process incredibly easy. Dolores was very helpful, responsive, and always quick to answer any questions I had. I really appreciate the great service and would absolutely recommend Jennette, Dolores, and their State Farm team!"
We responded:
"Hi Dan! Thank you for taking the time to share your experience with us. We are thrilled to hear that Dolores was able to assist you with all your insurance needs. Hope to see you soon!"
Oksana Fyk
October 25, 2026
"Tetiana is very professional, helpful, and kind. She explains everything clearly and provides excellent insurance services. I highly recommend her for her reliability, dedication and outstanding customer care! Agent Tetiana was very helpful with my car insurance. Highly recommend this place!"
We responded:
"Hi Oksana! Thank you so much for taking the time to share your experience with us. We greatly appreciate your business and support. Hope to see you again soon!"
Abdi Hassan
October 23, 2026
"Extremely nice n helpful 10 out of 10 👌😌"
We responded:
"Hi Abdi! Thank you for taking the time to share your experience with us. We are thrilled to hear that Miriam was able to assist you with all your insurance needs. Hope to see you soon!"
Стас Берладин
October 19, 2026
"👍👍👍"
We responded:
"Hi! Thank you so much for taking the time to share your experience with us. We greatly appreciate your business and support. Hope to see you again soon!"
Elizabeth Pagan
October 17, 2026
"Very helpful"
We responded:
"Hi Elizabeth! Thank you so much for taking the time to share your experience with us. We greatly appreciate your business and support. Hope to see you again soon!"
Klaudia
October 17, 2026
"I was charged twice for my policy. I never received a response from Jennette the owner when I inquired about a refund. No communication or accountability.
Update: I still haven’t received a refund and no one has reached out even though they’re claiming they’ve been communicating. I had to contact my bank to dispute the charge."
We responded:
"Hi Klaudia! Thank you for your feedback. We're sorry to hear about your frustration, but we would like to clarify a few details regarding your experience.
The duplicate charge you're referring to occurred during a policy rewrite, and a full refund was processed on October 5th. Throughout this process, multiple members of our team communicated with you on several occasions to provide updates. Jennette also personally reached out to you on September 22nd.
We take customer service and communication very seriously, and our team made every effort to keep you informed and ensure this matter was resolved. While we understand your frustration with the initial charge, we want to reassure you that your concerns were addressed and your refund has been processed.
We appreciate your business and remain committed to providing attentive, reliable service to all our customers. Please reach out to us directly if you have any further questions or concerns. "
Kelly Stermer
October 16, 2026
"I cannot say enough great things about Jennette and her team! Each one of them makes you feel like family, not a client! Car accidents or home destructions can be devastating and stressful. But her team is there for you! Professional, factual and empathetic! They also educated me and my family in great detail what the policy premiums actually mean and cover which I had no clue until recent. To each one of you- THANK YOU"
We responded:
"Hi Kelly! Thank you for taking the time to share your experience with us. We are thrilled to hear that our team was able to assist you with all your insurance needs. Hope to see you soon!"
Maria Mytrenha
October 15, 2026
"Сьогодні обрала нову страхову компанію і залишилася дуже задоволена! Особливо хочу відзначити роботу агента Тетяни. Вона дуже ввічлива, щиро та професійно виклала всю необхідну інформацію, відповіла на всі питання. Однозначно рекомендую Тетяну як чудового спеціаліста!"
We responded:
"Hi Maria! Thank you so much for sharing this amazing review of our services. We truly appreciate your support. Please don't hesitate to reach out if you ever need anything or have any questions. We are always here for you!"
Tetiana Rudiak
September 30, 2026
"Amazing service and very professional agents work here! Miriam was very helpful with my policy needs. Highly recommend Jennette Torres’s agency!"
We responded:
"Hi Tetiana! Thank you so much for sharing this amazing review of our services. We truly appreciate your support. Please don't hesitate to reach out if you ever need anything or have any questions. We are always here for you!"
Abraham Meneses
September 29, 2026
"Miriam was extremely helpful!"
We responded:
"Hi Abraham! Thank you so much for sharing this amazing review of our services. We truly appreciate your support. Please don't hesitate to reach out if you ever need anything or have any questions. We are always here for you!"
Melanie Herrera
September 29, 2026
"The associate Miriam assisted me so much when it came to my home and auto insurance quotes. I wanted to come on here to show her some gratitude and appreciation on making my life so much easier. Thank you so muchhhh!!!"
We responded:
"Hi Melanie! We love to hear that Miriam was able to assist you and answer all your insurance questions. Thanks for your support."
Mike De Martino
September 28, 2026
"Good people to eork with."
We responded:
"Hi Mike! Thank you so much for taking the time to share your experience with us. We greatly appreciate your business and support. Hope to see you again soon."
ricardo lema
September 28, 2026
"mariam was very helpful and explained everything thoroughly"
We responded:
"Hi Ricardo! Thank you for taking the time to share your experience with us. We are thrilled to hear that Miriam was able to assist you with all your insurance needs. Hope to see you soon!"
Kishor Kannala
September 23, 2026
"Excellent"
We responded:
"Hi Kishor! Thank you for taking the time to share your experience with us. We are thrilled to hear that we were able to assist you with all your insurance needs. Hope to see you soon! "
Follow Your Dreams RV
September 20, 2026
"Tatiana is a very helpful person wishing her wonderful day"
We responded:
"Hi! Thank you so much for sharing your feedback and recommendation for our team's services. We are always here to help you with your insurance needs!
"
ewa
September 20, 2026
"Helpful and really care about their customers."
We responded:
"Hi Ewa! Thank you so much for sharing your feedback and recommendation for our team's services. We are always here to help you with your insurance needs!
"
ЪУЪ
September 18, 2026
"Tetiana was wonderful to work with! She was professional, helpful, and made the whole insurance process easy and stress-free. Highly recommend her!"
We responded:
"Hi! Thank you so much for sharing this amazing review. Your kind words made Tetiana's day. We truly appreciate your support and recommendation. Please don't hesitate to reach out if you ever need anything or have any questions. We are always here for you"
Pavlo Chemerys
September 4, 2026
"Tetiana helped a lot with my cars policy! Recommended!"
We responded:
"Hi Pavlo! Thank you so much for taking the time to share your great experience with our team. We are thrilled to hear that Tetiana was able to provide you with amazing customer service. We are so thankful for your recommendation and support! If you ever need anything, we are here for you!"
Samuel Jackson
August 31, 2026
"Great experience overall. Miriam is very personable, helpful, and easy to talk to. She communicates clearly and makes everything feel straightforward instead of complicated. Would definitely recommend her!"
We responded:
"Hi Samuel! Thank you so much for sharing your feedback and recommendation for our team's services. We are always here to help you with your insurance needs!"
Joel Contreras
August 31, 2026
"Miriam is incredibly friendly, professional, and easy to communicate with. She takes the time to listen, explains things clearly, and genuinely seems to care about helping people. Definitely someone I’d feel comfortable recommending to others."
We responded:
"Hi Joel! Thank you so much for sharing your feedback and recommendation for our team's services. We are always here to help you with your insurance needs!"
Adán V
August 31, 2026
"I had a great experience working with this State Farm office. The team was professional, patient, and really took the time to explain my coverage options in a way that made sense. They were responsive, friendly, and genuinely seemed to care about finding what worked best for me instead of just rushing me through the process."
We responded:
"Hi Adan! Thank you so much for taking the time to share your great experience with our team. We are thrilled to hear that we were able to provide you with amazing customer service. Miriam greatly appreciates your feedback and we're thrilled she was able to assist you. If you ever need anything, we are here for you."
Sharon Priyanto
August 24, 2026
"Everything was wonderful! Miriam helped me a lot for my insurance and answered all of my many questions. Amazing service."
We responded:
"Hi Sharon! Thank you so much for sharing this amazing review of our services. We truly appreciate your support. Please don't hesitate to reach out if you ever need anything or have any questions. We are always here for you!"
Eduardo Motta
August 19, 2026
"Dolores es mi favorita agents siempre me ayuda con todas la prevents que tengo. Recomendo que vengan con ella."
We responded:
"Hi Eduardo! Thank you so much for your review and support. We hope to see you again soon."